• Course Type

  • Course Level

Getting the Most Value from Card Acceptance

Category:Operations

Course Level Startup

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Course Description:

Today we’re going to talk about how small businesses can expand and strengthen their enterprises by mastering electronic payments. Electronic payment technology continues to expand and improve, replacing cash and checks for government, consumers and small businesses. Many of the advantages of convenience and efficiency are so obvious that we don’t even think about them. There are many other features and capabilities of debit, credit and prepaid cards that can be overlooked or become confusing. With more and more use of electronic payments, Master Your Card is here to make sure everyone realizes how they can get more from their money by using the full power of electronic payment networks.

Course Type: Self-Paced

Connecting Global Commerce

Category:Operations

Course Level Startup

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Course Description

Learn how PayPal operates across platforms and devices — enabling consumers to pay with any device or operating system they choose no matter if they’re on their mobile devices, desktops or in the physical store. Since PayPal touches both the consumer and the merchant, we have the data to help protect against fraudulent transactions on the consumer side, while helping merchants to better understand their customers.

Computer Basics

Category:Technology

Course Level Startup

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Course Description

Computing has become a very integral part of everyday life in the twenty-first century. From music and photos to banking and communicating, computers have changed the way we work and live.

This course introduces you to the fundamentals of computing, explains the components of a computer, explores operating system basics, and shows you how to use a mouse and a keyboard. Also explains how computers can be used in different aspects of life.

Course Benefits

Computers are used in every field. They help organizations and individuals to conduct business transactions efficiently and quickly. Today, one of the basic skills necessary to succeed at a workplace is to know how to use the computer. To be able to get better jobs, you need to know how to use a computer.

Finding Funding

Category:Operations

Course Level Startup

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Course Summary

How can you find funding to start or grow your business?

Explore sources for start-up funds for your business. Identify which sources are the best match for your needs and learn what to consider before you apply. Explore how to search the Internet to find potential funders and then bookmark sites you find using social bookmarking. Finally, learn how to download and print applications for funding.

In this course, you will learn how to:
hpFind sources for start-up funds
hpIdentify the sources that are best for your business needs
hpUse social bookmarking
hpDownload and print applications

 

Business Email

Category:Technology

Course Level Ready to Export

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Course Summary

How can I use email effectively in my business?

Learn how to write business emails that effectively communicate with customers and suppliers. Explore how to create professional and appropriate business emails for any situation.

In this course, you will learn how to:
hpRecognize the dos and don’ts of business email
hpAddress an email
hpAdd an attachment to an email
hpCreate an email signature

Presenting Data

Category:Operations

Course Level Startup

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Course Summary

What’s the most effective way to present my business’s data?

Learn about different types of charts and graphs that can help people understand and value your business. Discover how to create effective charts using spreadsheet software. Learn how to choose the right kind of chart for the information you want to convey.

In this course, you will learn how to:
hpDecide what type of chart to use to present your data effectively
hpUse spreadsheet software to create charts and graphs

 

Effective Presentations

Category:Operations

Course Level Startup

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Course Summary

How can you create effective and targeted slide presentations?

Learn how to create slide presentations that are well-designed and targeted to particular audiences. Make sure that you express what you want to say clearly, through the use of effective text, images, and examples.

In this course, you will learn how to:
hpDetermine what information is relevant to a particular audience
hpCreate effective and well-designed slide presentations

Managing Contact Information

Category:Operations

Course Level Startup

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Course Summary

How can you capture the right types of information about your customers and other contacts?

Explore how to gather and access key information about your customers, potential customers, suppliers, and other contacts.

In this course, you will learn how to:
hpRecord important information about your business contacts
hpCreate new contacts in a contact management system
hpSearch for contacts in a contact management system

 

Strategic Planning

Category:Operations

Course Level Startup

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Course Summary

Learn to use a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to choose the best strategies to help your business reach its long-term goals. Look into how you can start today.

In this course, you will learn how to:
hpUse a SWOT analysis to consider your businesses Strengths, Weaknesses, Opportunities, and Threats in order to select the most effective strategies for the success of your business.
hpMake the process easier by integrating word processing and spreadsheet documents

This course was developed in collaboration with the Kelley School of Business, Indiana University, as part of the United States Agency for International Development (USAID)-funded Advancement and Development through Entrepreneurship Programs and Training (ADEPT) partnership for Myanmar (Burma).

 

IT for Business Success

Category:Technology

Course Level Startup

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Course Summary

Determine the types of technology solutions that best address your business goals. Learn how different technology issues and capabilities directly and indirectly effect your business.

In this course, you will learn how to:
hpDetermine the types of technology solutions that best address your business goals
hpDecide the best way to implement a technology solution given the circumstances of your particular business