Training

  • Course Type

  • Course Level

Selling Online

Category:Finance/ Accounting

Course Level Startup

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Course Summary

How can you create effective online marketplace listings for your products?

Learn how to maximize the use of selling online in your business. Learn how to create effectively put together online listings for your products. Explore how you can use photo-editing software to improve your product photos and advertisements.

In this course, you will learn how to:
hpCreate effective titles, descriptions, and photographs for your online product listing
hpImprove your products’ photographs using photo-editing software

Problem Solving and Entrepreneurship through Innovation

Category:Operations

Course Level Startup

About this Course:

This Problem Solving and Entrepreneurship through Innovation (EI) training is designed for individuals that have existing enterprises, particularly those that have been recently established or those that have identified problems.

After EI training, participants will better understand how to innovate through an innovative process, and how to use the tools presented to spend time on innovating within their businesses. Participants will have a new skill set and confidence to think creatively, come up with innovative ideas and test these with people in and outside their business.

The EI is part of  Community-Based Enterprise Development (C-BED), a low cost, innovative training program designed by the International Labour Organization (ILO) to support skills development and empowerment in local communities for improvements in livelihoods, productivity and working conditions.

Available Lessons:

  1. Overview of the programme
  2. Introductions
  3. What is Innovation
  4. Creative Thinking
  5. Problem Definition
  6. Create Ideas
  7. Filter
  8. Pilot
  9. Action Plan

Eligible for Certification: Yes

 

Digitalization and Its Impact for SMEs

Category:Management

Course Level Startup

Digitalization and Its Impact for SMEs is the first course from Five Leadership Course offered by Cisco through webinar.

In this session, we look into the drives behind digitalization, its impact on SME organisations, business models, key digital business capabilities and opportunities it promises.

What will you learn:

  • What is Digitalization and why now
  • Digitalization Framework and context
  • Business Model and digital business capabilities
  • How to drive business with social platforms
  • Best practices and examples of digital SMBs

About the speaker:

RobertRobert Schaffner

Robert Schaffner is a native Austrian and has lived and worked in Austria, Germany, Australia, and currently makes his home in Singapore. He started his career as a technologist 25 years ago at Siemens. In 2006, he co-founded Avodaq, a German IT system integrator. He co-founded the collaboration software company, Andtek, in 2011, which he later sold. Robert’s passion is teaching leaders, sales teams, and organizations how to have impact on individuals, organizations, and society.

He has just written a book with Pat Bodin and the title of the book is Get In the Boat – A Journey to Relevance.

Customer Relationship Management (CRM)

Category:Marketing

Course Level Startup

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Course Summary

How can a customer relationship management (CRM) tool help me to build my business?

Learn how to build your business by using a customer relationship management (CRM) tool. Learn how you can better keep track of information about your customers and potential customers, allowing you to build your business.

In this course, you will learn how to:
hpSet up a CRM tool for your business
hpUse the CRM tool to track information that will help you build your business

Getting the Most Value from Card Acceptance

Category:Operations

Course Level Startup

Cover Page - MasterCard

Course Description:

Today we’re going to talk about how small businesses can expand and strengthen their enterprises by mastering electronic payments. Electronic payment technology continues to expand and improve, replacing cash and checks for government, consumers and small businesses. Many of the advantages of convenience and efficiency are so obvious that we don’t even think about them. There are many other features and capabilities of debit, credit and prepaid cards that can be overlooked or become confusing. With more and more use of electronic payments, Master Your Card is here to make sure everyone realizes how they can get more from their money by using the full power of electronic payment networks.

Course Type: Self-Paced

Maximizing Capacity

Category:Operations

Course Level Ready to Export

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Course Summary

How can you maximize the volume of products and services you produce?

Learn about how to maximize your business’s capacity to produce goods or services and explore how a spreadsheet can help you better understand how staff time is used in your business.

In this course, you will learn how to:
hpDetermine how to judge your capacity
hpFormat a Spreadsheet in a way that is organized and helpful to your business

Managing Contact Information

Category:Operations

Course Level Startup

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Course Summary

How can you capture the right types of information about your customers and other contacts?

Explore how to gather and access key information about your customers, potential customers, suppliers, and other contacts.

In this course, you will learn how to:
hpRecord important information about your business contacts
hpCreate new contacts in a contact management system
hpSearch for contacts in a contact management system

 

Hiring Staff

Category:Human Resources

Course Level Ready to Export

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Course Summary

How do I hire the right people for my business?

Learn how to select the right candidate for a job and create a job application using word processing software. Go through the process of hiring staff for your business.

In this course, you will learn how to:
hpFollow a structured procedure to hire an employee
hpUse word processing software to create a job application

 

Social Media Marketing

Category:Marketing

Course Level Startup

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Course Summary

Using social media marketing to build your business

Explore a range of different social media marketing campaigns. Learn how to create a social media advertisement that will reach your target customers.

In this course, you will learn:
hpA variety of social media marketing campaigns
hpHow to create a Facebook ad targeted to your customers

Tool for Entrepreneurship and Innovation

Category:Operations

Course Level Startup

About this Course:

This Entrepreneurship and Innovation (EI) training is designed for individuals that have existing enterprises, particularly those that have been recently established or those that have identified problems.

After EI training, participants will better understand how to innovate through an innovative process, and how to use the tools presented to spend time on innovating within their businesses. Participants will have a new skill set and confidence to think creatively, come up with innovative ideas and test these with people in and outside their business.

The EI is part of  Community-Based Enterprise Development (C-BED), a low cost, innovative training program designed by the International Labour Organization (ILO) to support skills development and empowerment in local communities for improvements in livelihoods, productivity and working conditions.

Available Lessons:

  1. Overview of the programme
  2. Introductions
  3. What is Innovation
  4. Creative Thinking
  5. Problem Definition
  6. Create Ideas
  7. Filter
  8. Pilot
  9. Action Plan

Eligible for Certification: Yes

 

 

 

Effective Presentations

Category:Operations

Course Level Startup

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Course Summary

How can you create effective and targeted slide presentations?

Learn how to create slide presentations that are well-designed and targeted to particular audiences. Make sure that you express what you want to say clearly, through the use of effective text, images, and examples.

In this course, you will learn how to:
hpDetermine what information is relevant to a particular audience
hpCreate effective and well-designed slide presentations

Strengthening Global Presence Through Online Marketing

Category:Technology

Course Level Startup

Strengthening Global Presence Through Online Marketing

About this Course:

Learners will be introduced to what it means and how to strengthen your global presence by winning the moments that matter in our constantly connected world. Google will acquaint learners about people – the ones we’re trying to reach and influence and how their behavior has changed, thanks to the explosion of technology. Learners will be familiarized to shifts in consumer behavior affect us as marketers and business owners. And finally Google will share innovative things learners can do to driver performance in our constantly connected world.

Instructor: Bianca Grey, Account Manager

Course Type: Self-Paced

Lesson Length: 15 minutes

The Aspiring Entrepreneurs Training

Category:Operations

Course Level Startup

About this Course:

The Aspiring Entrepreneurs (AE) training is focused on developing the basic competencies needed by entrepreneurs who are planning to start a business. The training will support entrepreneurs to review the key business principles of product, place, promotion and price, evaluate business ideas and develop strategies for success.

After completing the course, participants will understand how a business operates, how to assess different business strategies, and how to collaborate with others to promote their businesses success. Participants will have a new skill set and confidence to take action, make decisions and plan for the future of their business or prospective businesses.

The AE is part of  Community-Based Enterprise Development (C-BED), a low cost, innovative training program designed by the International Labour Organization (ILO) to support skills development and empowerment in local communities for improvements in livelihoods, productivity and working conditions.

Available Lessons:

  1. Overview of the programme
  2. Introductions
  3. Selecting a Business Idea
  4. Defining a Business Idea and Potential Customers
  5. Developing Your Marketing Plan
  6. Setting Your Price
  7. What Makes a Successful Business?
  8. Action Plan

Inventory Management

Category:Operations

Course Level Ready to Export

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Course Summary

How much do you need to sell to make a profit?

Learn ways to manage your inventory to maintain successful business operations and maximize your profit. Discover different technologies for managing inventory. Learn why inventory management is essential to your business as a whole.

In this course, you will learn how to:
hpChoose the best method of inventory management for your business
hpUse different technologies to manage your inventory

 

Basics of Finance

Category:Finance/ Accounting

Course Level Growing

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Course Summary

How much do you need to sell to make a profit?

Learn basic concepts of business finance that help you calculate expenses and find out when you will make a profit. Explore using a spreadsheet to easily make necessary calculations.

In this course, you will learn how to:

  • Determine types of expenses
  • Calculate your break-even point
  • Use a spreadsheet to make your calculations easier

Small Business Owners Training

Category:Operations

Course Level Growing

About this Course:

The Small Business Owners (SB) training builds on the key principles of business to develop the competencies needed for managing operations and making improvements. The emphasis is not on producing fully worked revisions of written business plans but on supporting business owners to develop the skills for assessing different business strategies and identifying practical improvements. The SB training is designed for individuals that have existing enterprises, particularly those that have been recently established or those that have faced difficulties.

After completing the training, participants will better understand how a business operates, how to assess different business strategies, and how to collaborate with others to promote their businesses success. Participants will have a new skill set and confidence to take action, make decisions and plan for the future of their businesses or prospective businesses.

The SB is part of Community-Based Enterprise Development (C-BED), a low cost, innovative training program designed by the International Labour Organization (ILO) to support skills development and empowerment in local communities for improvements in livelihoods, productivity and working conditions.

Available Lessons:

  1. Overview of the programme
  2. Introductions
  3. Better Marketing
  4. Improving Productivity
  5. Improving Quality
  6. Bookkeeping
  7. Understanding Costs
  8. Action Planning

Eligible for Certification: Yes

Sales Forecasting

Category:Marketing

Course Level Startup

Sales_forecasting_1-2Course Summary

How can you gather the right information to forecast sales for your business?

Learn why sales forecasting is important for your business and how to gather information to make a sales forecast. Learn how to customize a spreadsheet to track your sales forecast. Learn how to gather the important information needed to create your sales forecast.

In this course, you will learn how to:
hpGather information to make a sales forecast for your business
hpUse spreadsheet software to track your sales forecast

Finding Funding

Category:Operations

Course Level Startup

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Course Summary

How can you find funding to start or grow your business?

Explore sources for start-up funds for your business. Identify which sources are the best match for your needs and learn what to consider before you apply. Explore how to search the Internet to find potential funders and then bookmark sites you find using social bookmarking. Finally, learn how to download and print applications for funding.

In this course, you will learn how to:
hpFind sources for start-up funds
hpIdentify the sources that are best for your business needs
hpUse social bookmarking
hpDownload and print applications

 

Your Target Audience

Category:Marketing

Course Level Startup

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Course Summary

Who is your target audience?

Explore how you can gather information about your customers and potential customers. Learn how to focus your actions on maximizing your impact on that target audience.

In this course, you will learn how to:
hpCraft questions to learn more about your customers
hpCreate an online survey to gather information about your customers

Cash Flow

Category:Finance/ Accounting

Course Level Startup

slide1Course Summary

How can keeping track of your cash flow help your business?

Explore how to monitor and track your cash flow. Learn how to customize a spreadsheet to track your cash flow. Learn why cash flow is important to your business, and how to make decisions based on the research and results you gather.

In this course, you will learn how to:
hpMake decisions about how to manage your cash
hpUse spreadsheet software to track your cash flow

 

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