Customer Relationship Management (CRM)
Category:Marketing
Course Level Startup
Course Summary
How can a customer relationship management (CRM) tool help me to build my business?
Learn how to build your business by using a customer relationship management (CRM) tool. Learn how you can better keep track of information about your customers and potential customers, allowing you to build your business.
In this course, you will learn how to:
Set up a CRM tool for your business
Use the CRM tool to track information that will help you build your business
Finding Funding
Category:Operations
Course Level Startup
Course Summary
How can you find funding to start or grow your business?
Explore sources for start-up funds for your business. Identify which sources are the best match for your needs and learn what to consider before you apply. Explore how to search the Internet to find potential funders and then bookmark sites you find using social bookmarking. Finally, learn how to download and print applications for funding.
In this course, you will learn how to:
Find sources for start-up funds
Identify the sources that are best for your business needs
Use social bookmarking
Download and print applications
Productivity Programs
Category:Technology
Course Level Startup
Course Description
Productivity programs are tools that you can use to create documents, presentations, tables, charts, and graphs. This course explores the most common productivity software applications used in business, in education, and at home. In this course, you will learn the features of various productivity programs such as word processing software, spreadsheets, presentation software, and databases. You will also learn how to select the right software to cater to your needs.
Course Benefits
Productivity programs are used in business for schedules, resumes, business plans, and more. These programs are widely known and used on a daily basis. In school, students are using these applications to write essays, create presentations, and organize their schedule. High Schools and Colleges have started demanding a typed final essay for a grade; forming these applications into a vital part of education. Others may use the applications at home for any other tasks, making these applications a universal tool.
Google Cloud Training
Category:Technology
Course Level Growing
Course Summary
Enhance your resume with new certification. Google Cloud Certifications proves your proficiency to transform businesses with Google Cloud technology.
Furniture Safety Requirements for the US Market
Category:Trade/ Logistics
Course Level Ready to Export
Course Description
The U.S. market has specific safety requirements for testing and certification of furniture sold in the U.S.The requirements include stability, electrical and flammability conditions.
Join UL, an authority on product safety, for an overview on how UL Standards and Certifications demonstrate that furniture complies with U.S. requirements.
Webinar: Promoting Secure Digital Payments for Indonesian SMEs (in Bahasa Indonesia)
Category:Trade/ Logistics
Course Level Startup
Course Description
The US-ASEAN Business Council in partnership with the Ministry of Cooperatives and Small and Medium Enterprises Indonesia and the Indonesian Employer’s Association (APINDO) is proud to present a webinar on “Promoting Secure Digital Payments for Indonesian SMEs”.
What the participants will learn:
- The Indonesian Government Program to Prepare the Digitalization for SMEs in COVID-19
- The Importance of Digital Payments and Cashless Transaction for SMEs
- RiskRecon Initiatives: Small Business Free Cybersecurity Training
Speakers’ profile:
- Ms. Destry Anna Sari, Assistant Deputy of Marketing, Ministry of Cooperatives and SMEs Indonesia.
- Mr. Wahyu Putarnto, Senior Analyst, Mastercard Indonesia.
- Mr. Agrian Pangestu, Cyber & Intelligence Product Manager, Mastercard Indonesia
Basics of Logistics for Export
Category:Trade/ Logistics
Course Level Ready to Export
An overview of the fundamentals in logistics designed for micro, small, and medium-sized enterprises who want to export to new market segments overseas.
Hiring Staff
Category:Human Resources
Course Level Ready to Export
Course Summary
How do I hire the right people for my business?
Learn how to select the right candidate for a job and create a job application using word processing software. Go through the process of hiring staff for your business.
In this course, you will learn how to:
Follow a structured procedure to hire an employee
Use word processing software to create a job application
Digital Lifestyles
Category:Technology
Course Level Startup
Course Description
From cell phones to MP3 players to digital cameras, computers are changing our everyday lives. This course introduces you to digital technologies, including digital audio, digital video, and digital photography. It explores how these and other computing technologies are creating new career opportunities and shaping the world we live in.
Course Benefits
Digital technology is used in all areas of life today. It has changed the way people work and entertain themselves. This module explains the scope of digital technology at home, at work, and at play. It also identifies the different career opportunities made available because of the extensive use of computers in various fields.
Sales Forecasting
Category:Marketing
Course Level Startup
Course Summary
How can you gather the right information to forecast sales for your business?
Learn why sales forecasting is important for your business and how to gather information to make a sales forecast. Learn how to customize a spreadsheet to track your sales forecast. Learn how to gather the important information needed to create your sales forecast.
In this course, you will learn how to:
Gather information to make a sales forecast for your business
Use spreadsheet software to track your sales forecast
Your Target Audience
Category:Marketing
Course Level Startup
Course Summary
Who is your target audience?
Explore how you can gather information about your customers and potential customers. Learn how to focus your actions on maximizing your impact on that target audience.
In this course, you will learn how to:
Craft questions to learn more about your customers
Create an online survey to gather information about your customers
Skillshop
Category:Technology
Course Level Startup
Course Summary
Access free online training to develop skills for Google tools. Learn at your own pace and get Google product certifications along the way.
Sustainability through Digital Transformation
Category:Technology
Course Level Growing
Course Description
Digitization is the word on everyone’s lips. Businesses, governments, and other public organizations are busy trying to define their own digital roadmap. But how is this connected with sustainability? Events like the United Nations Conference on Climate Change in Paris or the World Economic Forum in Davos made it clear that if businesses want to survive, they have to learn how to become sustainable. And digitization plays a key role in enabling this. “Sustainability through Digital Transformation” allows you to explore the opportunities digitization offers to further drive sustainability. The course shows how the power of technology can help companies become more successful and at the same time contribute to the United Nations Sustainable Development Goals.
Together, we’ll explore opportunities to master the “Fourth Industrial Revolution”. We’ll look at examples of how to leverage digital innovation to transform industry sectors, including health, mobility, financial services, and education for the better.
To enroll in this course, please click the ‘Course Content‘ to be directed to the openSAP course website.
Course Benefits
Join this free open online course, Sustainability Through Digital Transformation, to explore how companies can embrace the opportunities that are arising. In this course, you’ll learn about the evolution of sustainability within organizations in the areas of integrated reporting, social and environmental impact creation, and responsible investment. You’ll become familiar with recent sustainability frameworks, including the SDGs (Sustainable Development Goals), and gain an understanding of how digitization can enable companies to become more successful while contributing to the SDGs.
Sustainability: Learning from Leading Companies
Category:Operations
Course Level Growing
Course Description
We are facing enormous environmental and social challenges. Solving these will require all of us to understand the issues as well as actively addressing them. Businesses have a key role to play in moving towards a sustainable future. This course explores the 2030 Agenda for Sustainable Development and provides insights on how to integrate sustainability into business strategy and operations.
Meet practitioners who have successfully transformed and integrated sustainable business practices in large global organizations and learn about their experience. In week 1, we’ll take a look at core concepts and the foundations of building a sustainability strategy. Topics discussed include materiality, governance, investor interaction, and reporting. In week 2, we’ll focus on specific sustainability issues, such as climate challenge, supply chain, and the circular economy, and look at possible corporate actions.
You’ll learn how to make sustainability a core part of your corporate strategy and how to execute such a strategy to achieve positive impact.
To enroll in this course, please click the ‘Course Content‘ to be directed to the openSAP course website.
Course Benefits
Join this free online course to learn how you can integrate sustainability as part of your corporate strategy and positively contribute to the 2030 Agenda for Sustainable Development. You’ll learn from senior executives from a variety of companies who’ve successfully implemented sustainability practices.
5 Mistakes We’ve Made with Digital Advertising and How to Avoid Them
Category:Technology
Course Level Growing
Course Description
AdTech and MarTech can be a match made in heaven, but common (avoidable) mistakes can make your programs a living hell. As more B2B marketers look to programmatic advertising solutions, it’s important to have an intelligent strategy and avoid the common pitfalls that trap many modern marketers. Learn from the combined 15 years of experience of Marketo Engage champions Jeff Canada and Jessica Cross as they walk through some of the biggest blunders they’ve made with digital advertising campaigns so that you don’t have to repeat them.
IT for Business Success
Category:Technology
Course Level Startup
Course Summary
Determine the types of technology solutions that best address your business goals. Learn how different technology issues and capabilities directly and indirectly effect your business.
In this course, you will learn how to:
Determine the types of technology solutions that best address your business goals
Decide the best way to implement a technology solution given the circumstances of your particular business
Boost Your Business with Facebook
Category:Marketing
Course Level Startup
About Facebook Blueprint
Blueprint is an online education tool to help businesses get started on Facebook and Instagram. This Learning Path has been specially selected for SMBs and includes how to create a business Page, how to promote and grow your business and measure the impact of what you do. There are also guides to best practice creative and branding. Learn through stories, facts, videos and interactive quizzes in these short easy to follow modules.
Email Marketing: Engage Your Audience with Personalized Emails at Scale
Category:Marketing
Course Level Startup
Course Description
Engage your audience with personalized emails at scale.
Design Thinking and Challenge Management
Category:Technology
Course Level Startup
Course Description
Design Thinking and Challenge Management combine techniques that foster an innovation culture in companies with a human-centric approach.
Ongoing digitization sets totally new standards every day and brings a lot of new requirements to economies, businesses, and people. The digital transformation is changing society and is evident all around us.
Innovation cycles have accelerated massively and require a different behavior than in the past. Agile innovation is the prerequisite for success. Organizational changes have to be accompanied by personal or individual change, as digital transformation is only effective and successful in an enterprise when personal transformation happens in parallel.
Well-established methodologies and concepts have to be combined with new concepts that fit into today’s world. Design Thinking is a proven methodology that SAP offers to customers, but also uses itself to support out-of-the-box thinking and the development of new innovation approaches in an agile, fast, and structured way. With Challenge Management by Dr. Wladimir Klitschko, we invite people and organizations to experience a concept that complements agile corporate methodologies such as Design Thinking with meaningful personal strategies that enable people to confidently deal with the challenges arising from change.
To enroll in this course, please click the ‘Course Content‘ to be directed to the openSAP course website.
Course Benefits
Join this free online course with Dr. Wladimir Klitschko to learn about his Challenge Management philosophy and how the combination with Design Thinking fosters innovation on an enterprise and personal level. Coupling both methodologies provides professionals with the tools and methods to transform and innovate the businesses they are working in, and to develop personal skills to face the challenges that arise with digital transformation.
Cash Flow
Category:Finance/ Accounting
Course Level Startup
Course Summary
How can keeping track of your cash flow help your business?
Explore how to monitor and track your cash flow. Learn how to customize a spreadsheet to track your cash flow. Learn why cash flow is important to your business, and how to make decisions based on the research and results you gather.
In this course, you will learn how to:
Make decisions about how to manage your cash
Use spreadsheet software to track your cash flow