Training

  • Course Type

  • Course Level

Business Email

Category:Technology

Course Level Ready to Export

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Course Summary

How can I use email effectively in my business?

Learn how to write business emails that effectively communicate with customers and suppliers. Explore how to create professional and appropriate business emails for any situation.

In this course, you will learn how to:
hpRecognize the dos and don’ts of business email
hpAddress an email
hpAdd an attachment to an email
hpCreate an email signature

Setting Prices

Category:Marketing

Course Level Startup

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Course Summary

How do I set prices for my products or services?

Explore how to price your products and services effectively. Learn how to use word processing software to customize tables that help track information you gather to set your prices. Learn what research to complete to determine prices for your products and services.

In this course, you will learn how to:
hpSet prices for products and services
hpUse word processing software to customize tables

Finding Funding

Category:Operations

Course Level Startup

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Course Summary

How can you find funding to start or grow your business?

Explore sources for start-up funds for your business. Identify which sources are the best match for your needs and learn what to consider before you apply. Explore how to search the Internet to find potential funders and then bookmark sites you find using social bookmarking. Finally, learn how to download and print applications for funding.

In this course, you will learn how to:
hpFind sources for start-up funds
hpIdentify the sources that are best for your business needs
hpUse social bookmarking
hpDownload and print applications

 

Digitalization and Its Impact for SMEs

Category:Management

Course Level Startup

Digitalization and Its Impact for SMEs is the first course from Five Leadership Course offered by Cisco through webinar.

In this session, we look into the drives behind digitalization, its impact on SME organisations, business models, key digital business capabilities and opportunities it promises.

What will you learn:

  • What is Digitalization and why now
  • Digitalization Framework and context
  • Business Model and digital business capabilities
  • How to drive business with social platforms
  • Best practices and examples of digital SMBs

About the speaker:

RobertRobert Schaffner

Robert Schaffner is a native Austrian and has lived and worked in Austria, Germany, Australia, and currently makes his home in Singapore. He started his career as a technologist 25 years ago at Siemens. In 2006, he co-founded Avodaq, a German IT system integrator. He co-founded the collaboration software company, Andtek, in 2011, which he later sold. Robert’s passion is teaching leaders, sales teams, and organizations how to have impact on individuals, organizations, and society.

He has just written a book with Pat Bodin and the title of the book is Get In the Boat – A Journey to Relevance.

Energy Efficiency: Do More for Less

Category:Operations

Course Level Startup

23_Energy_efficiency_Do_more_for_less

Course Summary

Find out how to assess and reduce energy use in your business to save money and protect the environment. Learn how to use spreadsheets to assess energy use and adjust your practices.

In this course, you will learn how to:
hpUnderstand how to assess your energy use and how conserving energy saves your business money, preserves natural resources, and cuts back on pollution
hpUse a spreadsheet to assess your business’s energy use

IT for Business Success

Category:Technology

Course Level Startup

IT_for_Biz_success_1

Course Summary

Determine the types of technology solutions that best address your business goals. Learn how different technology issues and capabilities directly and indirectly effect your business.

In this course, you will learn how to:
hpDetermine the types of technology solutions that best address your business goals
hpDecide the best way to implement a technology solution given the circumstances of your particular business

Cisco Leadership Course Webinar: Artificial Intelligence – Opportunity or Threat for SMEs?

Category:Management

Course Level Startup

Webinar Session

Wednesday, March 27, 2019

10.00 AM (ID, TH, VN)

11:00 AM (MY, PH, SG)


From Apple’s Siri and Amazon Alexa to Telsa’s self-driving cars, we are seeing more Artificial Intelligence (AI) technologies at work in business and daily living. Despite the seeming proliferation, it is still in the very early stages of development and because of that complex, time and resource consuming. Facing limited data, limited resources, and limited data science talent, is Artificial Intelligence – an opportunity or threat for SMEs?

Why Join the Webinar?

AI has already impact on competition, customer experience and is evolving extremely fast. Whether to adopt it or just want to prepare for its impact on our business, SMEs need to understand the consequences and changes AI is bringing into our environment. Find out about:

  • AI fundamentals for business leaders
  • Differentiate facts from fiction in terms of AI capability
  • Understanding business benefits of AI (use case examples)
  • What differentiates us in an AI centric world

About the speaker:

RobertRobert Schaffner

Robert Schaffner is a native Austrian and has lived and worked in Austria, Germany, Australia, and currently makes his home in Singapore. He started his career as a technologist 25 years ago at Siemens. In 2006, he co-founded Avodaq, a German IT system integrator. He co-founded the collaboration software company, Andtek, in 2011, which he later sold. Robert’s passion is teaching leaders, sales teams, and organizations how to have impact on individuals, organizations, and society.

He has just written a book with Pat Bodin and the title of the book is Get In the Boat – A Journey to Relevance.

Basics of Finance

Category:Finance/ Accounting

Course Level Growing

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Course Summary

How much do you need to sell to make a profit?

Learn basic concepts of business finance that help you calculate expenses and find out when you will make a profit. Explore using a spreadsheet to easily make necessary calculations.

In this course, you will learn how to:

  • Determine types of expenses
  • Calculate your break-even point
  • Use a spreadsheet to make your calculations easier

Selling Online

Category:Finance/ Accounting

Course Level Startup

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Course Summary

How can you create effective online marketplace listings for your products?

Learn how to maximize the use of selling online in your business. Learn how to create effectively put together online listings for your products. Explore how you can use photo-editing software to improve your product photos and advertisements.

In this course, you will learn how to:
hpCreate effective titles, descriptions, and photographs for your online product listing
hpImprove your products’ photographs using photo-editing software

Strategic Planning

Category:Operations

Course Level Startup

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Course Summary

Learn to use a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to choose the best strategies to help your business reach its long-term goals. Look into how you can start today.

In this course, you will learn how to:
hpUse a SWOT analysis to consider your businesses Strengths, Weaknesses, Opportunities, and Threats in order to select the most effective strategies for the success of your business.
hpMake the process easier by integrating word processing and spreadsheet documents

This course was developed in collaboration with the Kelley School of Business, Indiana University, as part of the United States Agency for International Development (USAID)-funded Advancement and Development through Entrepreneurship Programs and Training (ADEPT) partnership for Myanmar (Burma).

 

The Internet and the World Wide Web

Category:Technology

Course Level Startup

Lesson 2 - The Internet and the World Wide Web_Page_01

Course Description

The Internet can connect you to people, information, and resources around the world. This course shows you how to connect to the Internet, browse webpages and websites, use search engines, and communicate with others using email, instant messaging, blogs, and other media.

Course Benefits

The Internet has changed the way people communicate with each other. You can access and use various services related to finding information, communicating, and conducting business on the Internet.

Maximizing Capacity

Category:Operations

Course Level Ready to Export

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Course Summary

How can you maximize the volume of products and services you produce?

Learn about how to maximize your business’s capacity to produce goods or services and explore how a spreadsheet can help you better understand how staff time is used in your business.

In this course, you will learn how to:
hpDetermine how to judge your capacity
hpFormat a Spreadsheet in a way that is organized and helpful to your business

Sales Forecasting

Category:Marketing

Course Level Startup

Sales_forecasting_1-2Course Summary

How can you gather the right information to forecast sales for your business?

Learn why sales forecasting is important for your business and how to gather information to make a sales forecast. Learn how to customize a spreadsheet to track your sales forecast. Learn how to gather the important information needed to create your sales forecast.

In this course, you will learn how to:
hpGather information to make a sales forecast for your business
hpUse spreadsheet software to track your sales forecast

Connecting Global Commerce

Category:Operations

Course Level Startup

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Course Description

Learn how PayPal operates across platforms and devices — enabling consumers to pay with any device or operating system they choose no matter if they’re on their mobile devices, desktops or in the physical store. Since PayPal touches both the consumer and the merchant, we have the data to help protect against fraudulent transactions on the consumer side, while helping merchants to better understand their customers.

Forum

Developing High Performing Teams

Category:Management

Course Level Startup

Developing High Performing Teams is the fifth course from Five Leadership Course offered by Cisco through webinar.

Why join the webinar?

Learn the principles and best practices in hiring, building and managing great teams. Achieve a more successful team dynamic for business growth by:• Defining high performance teams
• Understanding Corporate Culture and Leadership and its impact on teams
• Hiring and managing high performance teams
• Understanding the dialogic principle of establishing awareness, presence, and consciousness

About the speaker:

RobertRobert Schaffner

Robert Schaffner is a native Austrian and has lived and worked in Austria, Germany, Australia, and currently makes his home in Singapore. He started his career as a technologist 25 years ago at Siemens. In 2006, he co-founded Avodaq, a German IT system integrator. He co-founded the collaboration software company, Andtek, in 2011, which he later sold. Robert’s passion is teaching leaders, sales teams, and organizations how to have impact on individuals, organizations, and society.

He has just written a book with Pat Bodin and the title of the book is Get In the Boat – A Journey to Relevance.

Hiring Staff

Category:Human Resources

Course Level Ready to Export

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Course Summary

How do I hire the right people for my business?

Learn how to select the right candidate for a job and create a job application using word processing software. Go through the process of hiring staff for your business.

In this course, you will learn how to:
hpFollow a structured procedure to hire an employee
hpUse word processing software to create a job application

 

Customer Relationship Management (CRM)

Category:Marketing

Course Level Startup

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Course Summary

How can a customer relationship management (CRM) tool help me to build my business?

Learn how to build your business by using a customer relationship management (CRM) tool. Learn how you can better keep track of information about your customers and potential customers, allowing you to build your business.

In this course, you will learn how to:
hpSet up a CRM tool for your business
hpUse the CRM tool to track information that will help you build your business

Unique Value Proposition

Category:Marketing

Course Level Startup

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How can you figure out what makes your business unique?

Explore how you can differentiate your business from your competitors’ businesses. Learn how to search the Internet more effectively.

In this course, you will learn how to:
hpAssess your business’s strengths and weaknesses
hpExamine the strengths and weaknesses of your competitors’ businesses
hpConduct an effective Internet search for information about your competitors’ businesses

The Aspiring Entrepreneurs Training

Category:Operations

Course Level Startup

About this Course:

The Aspiring Entrepreneurs (AE) training is focused on developing the basic competencies needed by entrepreneurs who are planning to start a business. The training will support entrepreneurs to review the key business principles of product, place, promotion and price, evaluate business ideas and develop strategies for success.

After completing the course, participants will understand how a business operates, how to assess different business strategies, and how to collaborate with others to promote their businesses success. Participants will have a new skill set and confidence to take action, make decisions and plan for the future of their business or prospective businesses.

The AE is part of  Community-Based Enterprise Development (C-BED), a low cost, innovative training program designed by the International Labour Organization (ILO) to support skills development and empowerment in local communities for improvements in livelihoods, productivity and working conditions.

Available Lessons:

  1. Overview of the programme
  2. Introductions
  3. Selecting a Business Idea
  4. Defining a Business Idea and Potential Customers
  5. Developing Your Marketing Plan
  6. Setting Your Price
  7. What Makes a Successful Business?
  8. Action Plan

Digital Lifestyles

Category:Technology

Course Level Startup

Lesson 5 - Digital_Lifestyles_Page_01

Course Description

From cell phones to MP3 players to digital cameras, computers are changing our everyday lives. This course introduces you to digital technologies, including digital audio, digital video, and digital photography. It explores how these and other computing technologies are creating new career opportunities and shaping the world we live in.

Course Benefits

Digital technology is used in all areas of life today. It has changed the way people work and entertain themselves. This module explains the scope of digital technology at home, at work, and at play. It also identifies the different career opportunities made available because of the extensive use of computers in various fields.

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